Wolf Sound Shipping Policy

At Wolf Sound, we strive to ensure that your orders are delivered in a timely and efficient manner. Please review our shipping policy for important information regarding delivery options, processing times, and shipping charges.

1. Order Processing
Orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
Orders placed after 3:00 PM (local time) or on weekends will be processed on the next business day.
You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Options & Delivery Times
We offer a variety of shipping options based on your location:

Standard Shipping: Delivery within 3-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Next-Day Shipping: Delivery by the next business day (for orders placed before the shipping cutoff time).
Shipping times may vary depending on your location and shipping method selected at checkout.

3. Shipping Charges
Shipping costs are calculated based on the size, weight, and destination of your order. The shipping fee will be displayed at checkout before you complete your purchase.

Standard Shipping: Flat rate of [insert amount] for domestic orders.
Expedited and Next-Day Shipping: Fees are calculated based on location and weight.
Free Shipping: We offer free standard shipping on orders over [insert amount], applicable to domestic shipping within [insert applicable region].
4. International Shipping
Wolf Sound ships to a wide range of international destinations. International orders are subject to the following terms:

Shipping Costs: Calculated at checkout based on the destination, weight, and shipping method.
Customs, Duties, and Taxes: International shipments may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and will not be covered by Wolf Sound. Please check with your local customs office for details.
Delivery Times: International shipping delivery times vary depending on the destination and customs clearance. Estimated delivery times will be provided at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier's website.

6. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Some products may have shipping restrictions due to regulations or shipping carrier policies. If an item cannot be shipped to your location, you will be notified at checkout.
7. Failed Delivery or Incorrect Address
It is the customer’s responsibility to provide accurate and complete shipping information. If the shipping address provided is incorrect or incomplete:

The package may be returned to Wolf Sound by the shipping carrier.
The customer is responsible for any additional shipping costs to re-ship the order to the correct address.
If a package is returned due to failed delivery attempts or refusal of the package, Wolf Sound may refund the product price, minus the original shipping cost and any return shipping fees charged by the carrier.

8. Lost or Damaged Packages
Wolf Sound is not responsible for packages lost or damaged in transit. However, we will work with you and the shipping carrier to resolve any issues.

If your package is marked as delivered but you have not received it, please:

Check around your property and ask neighbours.
Contact the shipping carrier with your tracking number.
If the issue is not resolved, contact us at [insert contact details] within 7 days of the delivery date.
9. Contact Us
If you have any questions or concerns regarding your shipment, please contact us at:

Phone: [07445684599]
Email: [Info@wolfsound.co.uk]
Address: [186 BISHOPS RISE,AL10 9QX]